Terms & Conditions

  1. Chalet Minouchet, (“the Property”) is offered only for holiday, rental subject to confirmation by us, Chalet Minouchet, to the Client.
  2. To reserve the Property the Client should complete the on-line booking procedure on the Chalet Minouchet website to effect payment of the initial non-refundable deposit (25% of the total rent due, payable within one week of email request). Following successful processing of the deposit payment, Chalet Minouchet will send an e-mail confirmation. This is the formal acceptance of the booking.
  3. The balance of the rent is payable 4 weeks before the start of the rental period. Chalet Minouchet will request payment by issuing an e-mail 4 weeks before the start of the rental period. If the balance payment is not successfully processed one week after the due date, Chalet Minouchet reserves the right to give notice via email that the reservation is cancelled. The Client will remain liable to pay the balance of the rent unless Chalet Minouchet is able to re-let the Property. In this event, clause 4 (below) of these conditions will apply. Reservations made within 4 weeks of the start of the rental period require full payment at the time of the booking.
  4. In the event of a cancellation, refunds of amounts paid (not including the non-refundable deposit) will be made if Chalet Minouchet is able to re-let the Property, and any expenses or losses incurred in so doing will be deducted from the refunded amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party’s personal belongings, public liability etc., since these are not covered by Chalet Minouchet.
  5. The rental period shall commence at 4pm on the first day and finish at 10am on the last day. Chalet Minouchet shall not be obliged to offer the accommodation before the time stated and the client shall not be entitled to remain in the accommodation after the time stated.
  6. The maximum number to reside in the Property must not exceed the number stated on our website unless Chalet Minouchet has given written permission.
  7. The Client agrees to be a considerate tenant and to take good care of the Property and to leave it in clean and tidy condition at the end of the rental period. Although a light final clean is included in our prices, Chalet Minouchet reserves the right to seek payment to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition.
  8. The Client agrees not to act in a way which would cause disturbance to those resident in neighbouring properties.
  9. The Client shall report to Chalet Minouchet without delay any defects in the Property or breakdown in the equipment, machinery, or appliances in the Property or garden, and arrangements for repair and/or replacement will be made as soon as possible.
  10. Chalet Minouchet shall not be liable to the Client :
    • for any temporary defect or stoppage in the supply of public services to the Property, nor in respect of any equipment, machinery or appliance in the Property or garden.
    • for any loss, damage, or injury which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of Chalet Minouchet.
    • for any loss, damage, or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in such an event, Chalet Minouchet shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.
  11. Under no circumstances shall Chalet Minouchet’s liability to the Client exceed the amount paid by the Client for the rental period.
  12. By contacting and/or providing your details to Chalet Minouchet you agree to receive timely marketing emails from us. These will always be relevant to the Chalet and our bookings and we will never give you details to a third party. You are able to unsubscribe via email at anytime.